These companies process personal data on behalf of Sellsquatch to provide the service. Each is bound by a data processing contract. We announce changes on this page at least 14 days in advance, as described in the DPA. To get notified by email, write to support@sellsquatch.com with the subject "Sub-processor updates".
Infrastructure
| Company | Purpose | Location of processing | Transfer safeguard |
|---|---|---|---|
| netcup GmbH, Karlsruhe, Germany | Server hosting: application, databases, files | European Union | Within the EU |
| Anexia Holding GmbH and Anexia Cloud Solutions GmbH (netcup group) | Data centre and infrastructure services for netcup | Austria, Germany | Within the EU |
| Cloudflare, Inc. | DNS; routing of email sent to sellsquatch.com addresses | Global network, USA | EU-US Data Privacy Framework, SCCs |
| Plus Five Five, Inc. (Resend) | Delivery of service emails (sign-up, notifications, password reset) | EU region (Ireland), USA | SCCs |
| Proton AG | Support mailbox | Switzerland | Adequacy decision |
Optional features
These providers receive data only when a workspace turns the related feature on.
| Company | Purpose | Location of processing | Transfer safeguard |
|---|---|---|---|
| OpenAI, L.L.C. | AI features: call transcription and analysis, Ask CRM, AI replies | USA | SCCs; API data is not used for model training |
| Anthropic, PBC | AI features (alternative model provider) | USA | SCCs; API data is not used for model training |
Payments
Subscription payments are handled by our payment partner, which processes payment details as an independent controller under its own privacy policy. Card numbers never reach Sellsquatch servers. The partner is named at checkout.
Integrations you connect
When you connect your own accounts (for example an email mailbox, a telephony carrier, a messaging platform or an ad network), data flows to that provider under your own contract with it. Such providers are not our sub-processors.